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Information & Communication Technology · HQ

ICT System Administrator

Keep OFM’s ICT infrastructure secure, reliable, and high-performing — lead maintenance, operations, incident response, standards, and continuous improvement across servers and networks.

We usually respond within two weeks

General Purpose

Provide technical engineering I&CT support to OFM under the scope of the priority and scope of the I&CT manager. Acting as a technical provider regarding the service technology provider partner in the implementation of the best practices regarding IT infrastructure. Ensure the integrity of high-availability infrastructure and IT operation to provide maximum performance for the users. Sets the processes and procedures for IT infrastructure delivery for the company. Responsible for the reliable and smooth delivery of the company’s IT infrastructure through planning & project management and establishing & implementing standards. Has accountability for the infrastructure technology engineering and operations, service management, and availability of the ICT infrastructure to support OFM productivity.

Main Accountabilities

  • Design and execute the IT infrastructure maintenance plans that assure an IT company’s infrastructure capacity remains up-to-date.

  • Maintain activity logs.

  • Identify and measure key operational metrics.

  • Establish protocols, processes, and procedures for operating systems.

  • Establish priorities for the maintenance, design, and development of infrastructure systems inclusive.

  • Maintain logs and documentation of any activity that occurs within their network.

  • Establish software and hardware standards for the different stakeholders and owners acting as an advisor for each functional.

  • Assess server performance and execute the respective preventive/corrective measures to assure optimal availability.

  • Develop recommendations regarding server infrastructure maintenance, updates, and monitoring.

  • Develop and implement standard processes and procedures for incident management, including emergency response plans and data integrity management.

Education

A bachelor's degree in IT, information systems, computer science, or MBA & PMP is a plus.

Experience

  • 5+ years’ experience in the information technology and communication field. Hands-on experience in technical aspects related to IT infrastructure, programming, and developing I&CT solutions.

  • Strong hands-on experience in ICT infrastructure

  • Relevant experience in the information technology field: infrastructure maintenance, operations, servers, networking, and security.

Know-How

  • Understanding of ERP business process.

  • Computer literacy, including MS Office.

  • Ability to manage and direct the activities of others in a multi-project environment.

  • Contract and Policy Administration (Development / Review).

  • IT Operation tools.

  • Solid knowledge of Microsoft products (SharePoint, Windows Server, SQL Server).

  • Understanding of networking and databases, such as HTML, JavaScript, JSP, ASP, ABAP, .NET, MQ, Oracle, and SQL queries during test execution.

  • Knowledge of IT infrastructure operation.

Department
Information & Communication Technology
Locations
HQ

About Oman Flour Mills

Established in 1977, Oman Flour Mills (OFM) is a leading food manufacturing company in the Sultanate of Oman, committed to nourishing the nation through high-quality food products. As a pioneer in the industry, OFM has played a vital role in supporting the country's food security and continues to expand its impact across local and international markets. With a strong portfolio of flour, animal feed, bakery products, and trusted consumer brands like Dahabi, OFM has built a reputation for quality, innovation, and sustainability. The company clearly focuses on operational excellence, customer satisfaction, and community development.

Information & Communication Technology · HQ

ICT System Administrator

Keep OFM’s ICT infrastructure secure, reliable, and high-performing — lead maintenance, operations, incident response, standards, and continuous improvement across servers and networks.

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